Reporting faults and problems

See also: www.camcycle.org.uk/resources/problems/

Road conditions and street furniture

• To report specific potholes, poor surfaces or overgrown foliage, within the City, Fulbourn and Histon:
  • Call Terry Radford at the City Council (01223) 458260
  • Use the County Council’s reporting form www.camcnty.gov.uk/sub/eandt/highways/hwayform.htm
  • Print out and send our Pothole Postcard.
• Street/traffic lights: report the town, street, and post number to:
  • The hotline 0800 253529
  • Email street.lighting@transportation.camcnty.gov.uk
  • See the County Council’s website www.camcnty.gov.uk/sub/eandt/highways/slight.htm
• Broken glass on road or paths: Street Scene 01223 459286
• For off-road areas within the City such as the commons, call the City Council.
• For general complaints about lack of facilities or poor surface quality write (not phone) to Brian Smith, Director of Environment and Transport, Cambridgeshire County Council, Shire Hall, Castle Hill, Cambridge CB3 0AP.

Injuries

• Police – Parkside, Cambridge 01223 358966. Make sure you ask for a log number, and report any problem/incident as soon as possible.
• See our Injury/Collision Advice web pages.

Cycle parking

• For cycle parking, contact both City and County Councils.
• For cycle parking at the station, contact WAGN.
• You may be interested to find out more about Simon Nuttall’s work with the Police to provide more cycle parking and reduce theft: www.cam.net.uk/home/aaa137/simon/bicycles/theft_reduction/

Poor driver behaviour

• For parking in bike lanes and similar, the Senior Traffic Warden 358966
• See also our car parking postcard.

Taxis: Bad driving, etc.

• Contact the Transport Services Division: 01223 457888 or fax 01223 457889
• Taxi Licensing, Cambridge City Council, Mill Road Depot, Cambridge, CB1 2AZ

Abandoned Cars

• Cambridge City Council – Environment & Planning Department – Highways Section, Cambridge City Council, The Guildhall, Cambridge, CB2 3QJ
• Highways Inspector on 01223 458282

Buses

• Stagecoach Cambus (including Park & Ride): Chris Moderate, Operations Manager, Stagecoach Cambus, 100 Cowley Road, Cambridge, CB4 4DN
• Guide Friday Tour Buses: cambridge@guidefriday.com, or: The Manager, Guide Friday Tourism Centre, Cambridge Railway Station, Cambridge CB1 2JH, England