Reporting faults and problems

This article was published in 2003, in Newsletter 51.

Road conditions and street furniture

To report specific potholes, poor surfaces or overgrown foliage, within the City, Fulbourn and Histon:
- Call Terry Radford at the City Council (01223) 458260
- Use the County Council’s reporting form www.camcnty.gov.uk/sub/eandt/highways/hwayform.htm
- Print out and send our Pothole Postcard.
Street/traffic lights: report the town, street, and post number to:
- The hotline 0800 253529
- Email street.lighting@transportation.camcnty.gov.uk
- See the County Council’s website www.camcnty.gov.uk/sub/eandt/highways/slight.htm
Broken glass on road or paths: Street Scene 01223 459286
For off-road areas within the City such as the commons, call the City Council.
For general complaints about lack of facilities or poor surface quality write (not phone) to Brian Smith, Director of Environment and Transport, Cambridgeshire County Council, Shire Hall, Castle Hill, Cambridge CB3 0AP.

Police – Parkside, Cambridge 01223 358966. Make sure you ask for a log number, and report any problem/incident as soon as possible.
See our Injury/Collision Advice web pages.

For cycle parking, contact both City and County Councils.
For cycle parking at the station, contact WAGN.
You may be interested to find out more about Simon Nuttall’s work with the Police to provide more cycle parking and reduce theft: www.cam.net.uk/home/aaa137/simon/bicycles/theft_reduction/

Cambridge City Council – Environment & Planning Department – Highways Section, Cambridge City Council, The Guildhall, Cambridge, CB2 3QJ
Highways Inspector on 01223 458282

Stagecoach Cambus (including Park & Ride): Chris Moderate, Operations Manager, Stagecoach Cambus, 100 Cowley Road, Cambridge, CB4 4DN
Guide Friday Tour Buses: cambridge@guidefriday.com, or: The Manager, Guide Friday Tourism Centre, Cambridge Railway Station, Cambridge CB1 2JH, England