Got a problem? Report it!

This article was published in 2011, in Newsletter 98.

There are now a number of websites enabling you to report problems of various kinds. Here’s a quick run down, so you know what to report where.

CycleStreets Photomap (plus iPhone/Android/mobile-web apps), from CycleStreets

The Photomap lets you view and add cycling-related photos in your area and beyond. By categorising these photos, galleries showing a range of good and poor practice are created, which can be useful in influencing decision-makers. It provides a good way to log problems and provides a link for each photo. Our new Toolkit project, which we reported on in Newsletter 96, will develop this concept much further, by integrating the Photomap facilities with our campaigning and that of other groups around the country.

CyclingSorted, from Cambridgeshire County Council

The easy way to improve cycling in Cambridge. Cycling Sorted is a project run by the Cycle Cambridge team to find out where you would like improvements to cycling facilities in Cambridge and the surrounding villages. Using the ‘suggest location’ pages, you can pinpoint the location on the map, provide a brief description and upload a photo if you have one. Items in the CycleStreets Photomap will also be added to Cycling Sorted automatically.

FillThatHole (plus iPhone app), from CTC

Potholes can be more than a nuisance. They can be a danger to cyclists and others. In the UK, there’s an average of one road defect for every 110 metres of road. Local councils have a duty to maintain the roads, but they can only fill a pothole if they know about it. FillThatHole is the easy way to report potholes and road defects. It contacts the right people to get the roads repaired. Councils are generally quick to respond.

Stop SMIDSY, from CTC

Bad driving intimidates and harms innocent people. Cyclists and pedestrians are particularly endangered by negligent or aggressive driving because we’re not encased in a tonne or so of metal every time we set out on the roads. Most of us have experienced bad driving. By creating a place to collect and share these stories, we will build the political will to change how society deals with bad driving.

FixMyTransport (plus mobile website at the same address), from MySociety

A site specially built for public transport users in Britain who want to make public transport better for us all. It gives you the tools to report your public transport problems to the correct operator or authority. All reports and responses are posted online so that other people can support, respond and give advice. The Campaign is using this to campaign on the cycle parking situation at the station.

FixMyStreet (plus iPhone app), from MySociety

This is a site for reporting, viewing, or discussing local problems, like graffiti, fly tipping, broken paving slabs, or street lighting. It’s not about trying to get new infrastructure built, but instead is about reporting existing maintenance problems.

Martin Lucas-Smith