The Big Picture

This article was published in 2019, in Magazine 142.

Working Together

Image: Jeremy Peters
Image as described adjacent

It’s a tough market for independent cycle shops; the Bicycle Association reported that for every ten stores that closed in 2017, only three new ones opened. Working together in partnership is one way to provide exceptional customer service and support each other through the ups and downs of the retail industry. Here Nick from Kingsway Cycles pops into Colin’s shop, University Cycles, on Victoria Avenue.